Instructor in University of California, San Diego’s Lean Enterprise program. Co-author of The Kaizen Event Planner co-developer of Metrics-Based Process Mapping: An Excel-Based Solution. Specialize in Lean transformations in non- manufacturing environments. Launched Karen Martin & Associates in 1993 applied Total Quality Management. Type your question into the question log.Īssociates Please Provide Feedback as you Exit the Webinar 6 Click File, then Exit – End WebinarĪssociates Your Instructor Early career as a scientist migrated to quality & operations design in the mid-80’s. Raise your hand – you will be un-muted and can ask verbally. GoToWebinar Attendee Interface Viewer WindowĪssociates Two Ways to Ask Questions 5 1.(28 states) To our global friends in: Canada India Ireland Mexico Portugal Spain Sweden 2 In Non-Manufacturing Environments June 15, 2009Īssociates Welcome! To new friends and old across the U.S.
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